FAQ’s
Questions
02
Yes! CFDesigns has the capacity to handle multiple projects simultaneously. Keeping in line with quality as a high priority, this is great news for you if you need something completed in relatively short time-frames. All the while, we will not jeopardize jeopardize the quality of your end product.
CFDesigns likes a comprehensive 3-5 step process. Here’s a quick overview of what typically happens:
The Meeting
The meeting typically consists of understanding your aspirations for your business or idea. There is a Q&A session where we will grab basic information and content from you, a brainstorming portion of the meeting where simple sketches may be drawn up on paper, and a conclusion where contractual formalities and the initial payment is taken care of. This allows everyone involved to get a clear vision of what is to happen next, understand how benchmarks, payment schedules, and how communicating with each-other will work henceforth.
Research
It is essential that we understand not only you as a person, but also your business, and the marketplace that your business competes in. CFDesigns does it’s homework here to understand where your company is currently, and where you want to drive your company next after its new identity has been created. Taken into account are such criteria as your company’s competitors, market trends, product or service differences between you and your competitors, the history of the business, the current brand, and what you want the brands end goal to look like.
The presentation
We’ve found that the best way to present the progress made during the design process, and simultaneously indicate a benchmark (stopping point) is by using digital mock-ups (mock-ups are realistic visual examples of what your designs will look like. examples of this are such as a brochure or business card sitting on a table etc.). Then, those are sent off to the client to consider and prepare feedback based on how well the designs in the mockups accomplish the original ideas. Soon after that is the portion of the process where we’d make revisions to the design based on the clients feedback. We want to make sure we’re headed in the right direction.
Delivery & Finalization
Deliveries are made via email and/or made available for download. Depending on the medium for which the designs will be used, specific file-type requests can be made and accommodated. Our commitment doesn’t end once a client pays the final installment, however. Should any design-related questions come up, email Michael or our general inbox for answers.
Printing & other Exit needs
At this point we can help with printing needs, or any design related issue that might arise. CFDesigns will also go the extra mile here and check back with our clients to insure everything is on the up and up.
03
Yes we can! We have relationships with these major shipping companies;
With larger projects we require a 50% down payment prior to beginning the work. This is payable by check, bank transfer, or PayPal (other options considered upon request). The remaining 50% can be sorted out through payment arrangements. We offer an option that allows clients to take care of their remaining balance during the design process at the scheduled benchmarks. Final payment is due prior to delivery of the final artwork.
Smaller projects are treated similar to buying a meal through drive-through. Meaning, you order your item in the beginning, then you pay, then you get your finished product at the end. Although yes, the wait to receive your final product is a bit longer than at your local fast food restaurant, the system is easily recognizable and works flawlessly.
CFDesigns is so awesome that you’ll always love every design we produce!
Well, that’s the idea anyway. But, in the event that things don’t go as planned, we typically allocate 3 free edits during the design process. Exceeding those three revisions accrues a simple revision/edit fee per edit. In situations where the completed project is undesirable are client and project specific, and CFDesigns may issue extra designs or refunds to make sure customer satisfaction is met. Email Michael for details.